Canadian Electrical Industry News Week

 Mar 5, 2018

Jeff Mowatt 2By Jeff Mowatt

In marketing terms, your company’s Net Promoter Score indicates your customers’ willingness to recommend your products and services. Bringing this concept closer to home, ever wondered how likely people are to recommend you personally? For example, would your supervisor go to bat for you to support you receiving a pay raise? Are your competitors hearing about you from your customers and considering offering you a job?

The likelihood of these kinds of recommendations is based on what I call your Trust Equity Score. The higher your trust equity, the more inclined people will be to recommend you to others, and be willing to pay a premium — literally — to do business with you. Take this quiz to discover your score out of 45 possible points.


Do you keep your promises?

Subtract 5 points if you occasionally use these phrases: I'll try, I'll do my best, I won't be able to do it until tomorrow. Add 10 points if instead you often say, You'll have it within 24 hours (and consistently deliver on that promise). It's specific and positive, and when conveyed in precise hours, rather than in a day, it sounds shorter and more intentional. Tip: when you do deliver within 24 hours start your communication with, “As promised...” This way, it actually registers with others that you keep your word.


Do coworkers and customers see you as their friend or trusted advisor?

Give yourself a zero if most people at work see you as a friend. Add 5 points if they would describe you as a trusted advisor. Keep my little rhyme in mind: Friends compare and overshare. Advisors ask and stay on task. It’s a reminder to talk less and listen more. Focus the conversation on the other person and what their overall objectives are and why. People value the input of a strong listener over that of a smooth talker.

Do you look like a professional?

If you are often dressed and groomed more casually than your peers, and are in worse physical shape, subtract 5 points. If you are dressed and groomed slightly sharper than your peers, and are in better shape, add 5 points. In the real world whether it’s fair or not, people judge you by outward appearances. It’s a reflection of your self-esteem, self-discipline, and attention to detail. It should look like you put some effort (including exercising) into your appearance.

Are you involved in your profession?

Subtract 5 points if you are not a member of your professional/industry/trade association, and never go to meetings. If you are a member and attend meetings add 5 points. If you also volunteer and serve in some capacity in your association, add 5 more points. Professional/trade associations give you the opportunity to network with peers in your industry. You learn from competitors who are actually willing to share. And you have the opportunity to give back while raising your profile. Do your personal brand a favour: pay your dues and get involved.

Do you ask for permission or forgiveness?

If you have a tendency to check with others before taking action, subtract 5 points. If you're more inclined to adhere to the adage that it’s easier to ask for forgiveness than permission, add 5 points. Whatever your job title may be, people have more respect for those who are inclined to take action than those who wait to be told or given permission. If your organization penalizes people who take initiative, find someplace else to work.

Where are you when the chips are down?

When it comes to visiting people in hospitals, attending funerals, or dealing with upset customers, you tend to either a) find an excuse to be somewhere else (subtract 5 points). Or b) show up even though you don't want to be there (add 10 points). No one likes hospitals, funerals, or dealing with upset customers. That's why when times are tough, people do notice who shows up. And yes they also notice those who don't. There's always an excuse for avoiding unpleasant situations, which is why showing up like a grown-up does so much for your reputation.

Your score out of 45?

Chances are if you took this quiz you probably scored pretty high. The fact that you’re reading this article indicates you are interested in learning and development: a strong trait. Increasing your trust equity and enhancing the value of your personal brand is simple — just take the steps outlined. Of course simple doesn't mean easy. Trustworthiness is after all, something we all have to earn.

This article is based on the bestselling book, Influence with Ease, by Hall of Fame motivational speaker Jeff Mowatt. To obtain your own copy of his book or to inquire about engaging Jeff for your team, visit www.jeffmowatt.com.

 

Changing Scene

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ECAO and OEL are working on obtaining more contractor experiences with the ESA permit system. ...
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Teledyne Technologies Incorporated announced the successful completion of the acquisition of FLIR ...
Stanpro (Standard Products Inc.) announced the start of its 60th anniversary celebrations. ...
The Government of Canada is taking action to cut pollution from all sectors of the economy – ...
E.B. Horsman & Son has recently announced that their Terrace branch will be moving down the ...
On June 23, the EDA’s Teresa Sarkesian, President and CEO, signed the Electricity Human Resources ...
The Electrical Safety Authority (ESA), announced the launch of its inaugural podcast series, ...
Delta Transformers launches its online training courses for its distribution and power ...


 

Teledyne FlirTeledyne Technologies Incorporated announced the successful completion of the acquisition of FLIR Systems, Inc. At each of the respective company’s special meeting of stockholders held on May 13, 2021, the stockholders approved and adopted merger proposals related to the Agreement and Plan of Merger dated January 4, 2021.

FLIR will now be included in Teledyne’s Digital Imaging segment and operate under the name Teledyne FLIR.



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Canadian Electrical Contractor Discussion Group: Can You Count the Deficiencies?

EIN CECD 400Have you ever been called to fix the work of a 'handyman'?

"Was supposedly done by a"certified ' electrician....told the homeowner that he got a $266 permit....no record at TSBC. Can you count the deficiencies?"

"There is a second panel change in the triplex also.......even more deficiencies. Think the guy was a glorified handyman. Ones not obvious: 240 BB heat hooked up 120....drier on 2p20....range on 2p50....water heater fed with 2c14 Bx on 2p15."

Go HERE to join the discussion

 


 



 

Terry BeckerTerry Becker, P.Eng., CESCP, IEEE Senior Member

IEEE 1584.1 Guide for Specification of Scope and Deliverable Requirements for an Arc-Flash Hazard Calculation Study in Accordance with IEEE Std 1584 provides detailed guidance on how to complete an arc flash hazard incident energy analysis study and recommended content for the P.Eng. authenticated report.  This is a complimentary Standard to IEEE 1584.

It has been my experience in my work as an independent electrical safety consultant working in industry across Canada that not many P.Eng. Electrical Engineers are aware that the IEEE 1584.1...

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Swati Vora-PatelBy Swati Vora-Patel


The electrical market is at the helm of innovation — from robotics and automation products that support advanced manufacturing to smart technology in homes and businesses, our industry leads innovation and competitiveness in Canada. With advanced electrical and automation products shaping how we work, live and play, our industry is continually at the forefront of designing technologies that meet the needs of Canadians today.

Over the past year, we have all been reminded that clean, hygienic spaces are critical to our health and well-being.

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Product News

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JSBT SlimBasics™ Tapered LED Disk Light Series comes in 4" and 6" sizes and provides even ...
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EdgeEnergy™, a subsidiary of Single Phase Power Solutions, introduces the EdgeEV70™ single phase ...
New energy technologies, like solar, require specialized test tools to efficiently provide critical ...
The Allia hub is essential for creating your smart home. It connects all network-compatible smart ...
Legrand AV announced the addition of five new models to its popular On-Q In-Wall Power & Cable ...
Excelitas TechnologiesÒ Corp., a global technology company delivering innovative, customized ...
Designed to visually scan large areas for moisture issues, air leaks, electrical problems, and ...
JSBT SlimBasics™ Tapered LED Disk Light Series comes in 4" and 6" sizes and provides even ...
Get an easy, flush receptacle installation in new concrete with Arlington's FLB6230MBLR Cover Kit. ...

 

Rittal VX SE Free-Standing EnclosureRittal introduces the new VX SE free-standing enclosure system that offers greater versatility. For applications where Rittal’s AX compact enclosures are too small, and the TS 8 baying enclosures are too large - the VX SE is an ideal midway alternative for applications where baying is not required. Additionally, the VX SE size range includes a 300 mm deep version that is suitable for applications where space is limited.

The VX SE offers quicker time-to-delivery and faster, streamlined assembly, enhanced reliability, greater safety, and compatibility with other Rittal systems. 

 

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HPS CenturionHammond Power Solutions (HPS) has a new addition to their line of power quality products – HPS Centurion P Passive Harmonic Filter.

It is specifically engineered to mitigate harmonic currents created by non-linear loads. The initial product release has ratings from 5 to 500 horsepower. It improves power quality by simultaneously reducing harmonics and improving true power factor, resulting in an efficient and reliable solution.

 

 

 

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Peers & Profiles

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Bryan Smith started his now 20-year career at the ground floor, so to speak, as a draftsperson and ...
From small construction to sophisticated industrial projects, House of Electrical Supplies has been ...
Kyle Manfredi is the owner of ARK Electrical alongside his wife, Shannon. Operating out of ...
Like most major events over the last year, the COVID-19 pandemic put serious restrictions on the ...
This past December Jennifer Green was honoured with Canada’s Most Powerful Women Top 100 Award for ...
“It was quite surprising,” said Stephanie Smith of being named EHRC’s Leader of the Year. ...
As an advanced networked lighting controls company serving the industrial and large commercial ...
Trilliant, an international provider of utility solutions for advanced metering and smart grid ...
For more than a century, ABB has been investing in Canadian technologies and products to support ...
Mackenzie Gillan, a bright young lady from Baysville, Ontario, tells us about how she learned ...


House of Electrical SuppliesFrom small construction to sophisticated industrial projects, House of Electrical Supplies has been servicing clients in the industrial, OEM, entertainment, and construction markets across the Greater Toronto Area for just over 40 years. The company has earned a reputation for providing a high-quality customer experience.

As per President Austin Brennan, their experienced and knowledgeable team can be depended upon in any situation to deliver quick and efficient service. On top of their product solutions — ranging from electrical, automation, safety, lighting and portable power distribution — 

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