Stelpro Appoints New Director, Customer Services

Desjardins-Stelpro

 Jan 22, 2016

Effective immediately, Marie-France Desjardins will manage the before, during, and after-sales services— the project department, the technical support team, and the order desk and return/credit authorization teams. She will implement all systems and technologies deemed necessary to assure the most efficient of these services to deliver satisfaction guaranteed. The roles and responsibilities of the various positions, the key performance indicators as well as the training procedures will all be reviewed and optimized. Suitable actions and behaviours that help drive Stelpro’s daily business, both before and after sales, will be highlighted.

Marie-France Desjardins has worked for nearly 20 years in the construction industry, 10 of which were spent with two different general contracting firms where she assisted in project & call service management. A Stelpro employee since 2006, she most recently held the position of Head of Projects & Major Accounts, where she played in an integral role in supporting and measuring a team of representatives in project strategy and hit ratio. Desjardins reports to the Vice-President of Sales and Marketing.

 

 

Related Articles


Latest Articles

  • Driivz: 2025 State of EV Charging Network Operators Report

    Driivz: 2025 State of EV Charging Network Operators Report

    May 19, 2025 As the EV charging industry is poised for profitability, network operators still face many challenges. But what are their biggest challenges, are they ready to scale up to support their business growth, and how will they provide drivers with a better charging experience in 2025. This report answers these questions and more,… Read More…

  • Electri International: Understanding, Identifying, and Measuring Rework

    Electri International: Understanding, Identifying, and Measuring Rework

    May 19, 2025 ELECTRI has sponsored a research project to create a playbook for electrical contractors that will help you: Unpaid rework refers to activities in the field (including prefabrication) that have to be done more than once, or activities that remove work previously installed as part of the project, where no change order has… Read More…

  • Intermatic Acquired by MPE Partners

    Intermatic Acquired by MPE Partners

    May 19, 2025 By David Gordon, Channel Marketing Group, President The Intermatic deal is done. It has been rumored for months that Intermatic was being sold. Strategic buyers and private equity firms were mentioned as expressing interest and reviewing “the book” throughout the fall (and some mentioned even last summer.) According to sources, it was a “challenge” for… Read More…

  • 6 Things Contractors Need To Know About the Security Kit for Wire Mesh Tray

    6 Things Contractors Need To Know About the Security Kit for Wire Mesh Tray

    May 19, 2025 The rapid expansion of data centers has brought about significant challenges in maintaining data security standards. According to Statistics Canada, recovery costs from cyber security incidents in 2023 were $2.1 billion, up from $600 million in 2021. This critical situation requires a more robust cable management design to protect data from being… Read More…


Changing Scene

  • Schneider Electric Canada Named One of Canada’s Greenest Employers for 2025

    Schneider Electric Canada Named One of Canada’s Greenest Employers for 2025

    May 19, 2025 Schneider Electric Canada has been recognized as one of Canada’s Greenest Employers for 2025 by Mediacorp Canada Inc. as part of the Canada’s Top 100 Employers project, a prestigious honour celebrating organizations that lead the country in creating a culture of environmental sustainability. This recognition highlights Schneider Electric’s long-standing commitment to advancing climate action, driving… Read More…

  • NEW ECAO Website is LIVE

    NEW ECAO Website is LIVE

    May 19, 2025 ECAO are excited to officially launch the new and improved ECAO website, redesigned with you in mind. Whether you are registering for training, accessing member resources, or staying up to date on key industry developments, ECAO’s new platform makes it faster, easier, and smarter. ECAO have rebuilt the site to deliver the ultimate… Read More…

  • Catalyst Sales and Marketing Announces New Partnership with MGM Transformers

    Catalyst Sales and Marketing Announces New Partnership with MGM Transformers

    May 19, 2025 Catalyst Sales and Marketing is proud to announce a new line partnership with MGM Transformer Company, a recognized provider of dry-type and liquid-filled transformers for commercial, industrial, and infrastructure applications. With over 50 years of expertise, MGM delivers custom-engineered, reliable, and energy-efficient solutions designed to meet the demands of data centers, renewable… Read More…

  • Intermatic Acquired by MPE Partners

    Intermatic Acquired by MPE Partners

    May 19, 2025 By David Gordon, Channel Marketing Group, President The Intermatic deal is done. It has been rumored for months that Intermatic was being sold. Strategic buyers and private equity firms were mentioned as expressing interest and reviewing “the book” throughout the fall (and some mentioned even last summer.) According to sources, it was a “challenge” for… Read More…