Ontario’s First Online Electricity Customer Panel Set to Debut

Ontario's First Online Electricity Customer Panel Set to Debut

 May 21, 2017

The Electricity Distributors Association (EDA) and its member local distribution companies have launched the Ontario Electricity Customer Panel, a first-ever online opinion panel drawn from electricity customers in the province.

The goal is to establish an online community so electricity customers can express their opinions on such public policies as pricing, conservation and local power generation.

“We know that customers use social media to voice opinions,” says Vinay Sharma, Chair of the EDA Board of Directors and President and CEO of London Hydro. “With the launch of the Ontario Electricity Customer Panel, for the first time in its history the electricity distribution sector will now have a means by which to gain a substantial sample size of data on customer opinions that may be of value to energy policy decision-makers.”

Panel participants will be recruited from across the province. Initially the EDA hopes to recruit 600 participants and grow that number to up to 2,000 over the next year. “This online customer panel enables in-depth discussions and information sharing with electricity customers,” says Sharma. “And by sustaining these conversations over longer periods we hope to see trends in how opinions shift in response to current events and policy changes.”

Interested in participating? Find out more: www.YourVoiceHasPower.com.

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