CGI Partners with Hydro-Québec to Address Root Causes of Outages Before They Occur

Nov 5, 2018

CGI has partnered with long-time client Hydro-Québec to launch Miles, an advanced data analytics solution for fault detection, localization and diagnosis that can generate clear and timely insights into distribution system faults that are the source of outages and/or customer complaints.

Miles was developed by Hydro-Québec’s research institute, IREQ. MILES enables grid operations to deliver timely and accurate information on fault location and probable cause to outage restoration crews. It also improves maintenance planning by providing comprehensive insight on the root cause of outages and customer complaints.

CGI will be responsible for the industrialization and commercialization of the solution worldwide, as well as for its implementation, support and integration within utility business operations.

“We’re excited to partner with CGI in launching a solution that promises to transform how utilities address momentary faults,” says Jean Matte, Director of IREQ. “We have been working with CGI for many years, and its extensive information technology/operational technology expertise within the utilities sector, as well as its deep implementation experience, will help utilities everywhere leverage MILES to improve their condition-based maintenance and network reliability strategies.”

CGI has a major presence across the Americas, Europe and Australia, with 5,000+ professionals dedicated to the utilities industry. The organization partners with 250+ electric, water and gas clients worldwide, as well as 8 of the 10 largest utilities in both Europe and North America.