The new Greenlee Communications’ AirScout characterizes the Wi-Fi environment, optimizes the wireless network setup, and produces a simple, on-screen report that a technician can immediately share with the customer. The system goes beyond simple test and measurement by validating a home for Wi-Fi readiness and identifying solutions to solve potential problems.

AirScout brings intelligence to the process by measuring multiple locations simultaneously, then using the data to select the best channel and optimum location of the wireless access point. To do this, the system surveys the Wi-Fi environment, produces a heat map, and provides a Quality of Experience (QoE) score that can immediately be shared with the subscriber. Armed with this information, the technician can educate the consumer about their Wi-Fi coverage, ensure the Wi-Fi setup meets their expectations, enabling up-sell opportunities where gaps exist, and provide a birth certificate for future reference.

“AirScout takes testing to the next level, bringing the rigour of real world Wi-Fi performance testing into an easy-to-use automated solution that provides visibility into the subscribers Wi-Fi experience,” says Jason Byrne, Director of Product Management for Greenlee Communications. “Currently, most technicians installing services have limited tools to support Wi-Fi network installations, if any. The actual customer’s Wi-Fi user experience is a blind spot that is costing the operators millions in customer support, truck rolls, and increased churn.”

For further information, including product details and video demonstration, visit www.greenleecommunications.com.