Recall: Surgelogic NQ SurgeLoc Surge Protection Device Recalled Due to Fire Hazard

EIN Surgelogic recall 400

March 15, 2021

Product: Surgelogic™ NQ SurgeLoc™ Surge Protection Device.

Issue: The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

What to do: Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

This recall involves the Schneider Electric Surgelogic™ NQ SurgeLoc™ Surge Protection Device. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric”, with the date code and the catalogue number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device.

Catalogue numbers included in the recall include the following:
Voltage Surge Current Rating NQ Panelboard Units – surge catalogue number

120/240 V, 1 Phase,

3-wire + ground

 80 kA SSP01BIA08PBQ1
100 kA SSP01BIA10PBQ1
120 kA SSP01BIA12PBQ1
160 kA SSP01BIA16PBQ1
200 kA SSP01BIA20PBQ1
240kA SSP01BIA24PBQ1

208Y/120 V, 3-Phase,

4-wire + ground

Wye

 80 kA SSP02BIA08PBQ1
100 kA SSP02BIA10PBQ1
120 kA SSP02BIA12PBQ1
160 kA SSP02BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1

240Y/120 V, 3-Phase,

4-wire + ground

High-leg Delta

 80 kA SSP03BIA08PBQ1
100 kA SSP03BIA10PBQ1
120 kA SSP03BIA12PBQ1
160 kA SSP03BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1

 

Hazard identified

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

As of November 19 2020, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that 6154 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from January 2013 to August 2020.

Place of origin

Manufactured in Mexico

Companies

Distributor
Schneider Electric Canada Inc.
Mississauga
Ontario
CANADA
Manufacturer
Schneider Electric Systems USA, Inc. of Foxboro
Massachusetts
UNITED STATES

Go HERE for more information

Related Articles

Latest Articles

  • Guide to the Canadian Electrical Code, Part 1[i], 26th Edition– A Road Map: Section 56

    Guide to the Canadian Electrical Code, Part 1[i], 26th Edition– A Road Map: Section 56

    February 6, 2026 By William (Bill) Burr The Code is a comprehensive document. Sometimes it can seem quite daunting to quickly find the information you need. This series of articles provides a guide to help users find their way through this critical document. This is not intended to replace the notes in Appendix B or Read More…

  • 3D Printing: Inside Lighting’s Next Revolution

    February 5, 2026 While 3D printing in mass production was once a dream, advancements in the technology have moved it more into the mainstream. The technique, which is also referred to as additive manufacturing, has rapidly evolved from a niche prototyping tool into a transformative production method for many sectors, including the lighting industry. As Read More…

  • Microgrids & Power Quality: Designing Resilient, Clean Facility Power

    Microgrids & Power Quality: Designing Resilient, Clean Facility Power

    February 5, 2026 In an era of extreme weather, aging infrastructure, and ever‑rising energy demands, many facility managers are rethinking their relationship with the grid. Microgrids offer a way to take control and operate autonomously when necessary. A microgrid is more than just backup, when designed properly, it becomes a platform for resiliency, efficiency, and Read More…

  • ITC 101: Understanding NEMA Ratings for Electrical Enclosures

    ITC 101: Understanding NEMA Ratings for Electrical Enclosures

    February 5, 2026 Understanding NEMA Ratings for Electrical Enclosures NEMA Ratings are an essential classification system used across North America to define the environmental and mechanical protection provided by electrical enclosures. Developed by the National Electrical Manufacturers Association (NEMA), these ratings help engineers, installers, and specifiers identify the appropriate enclosure type for industrial, commercial, and outdoor Read More…

Changing Scene

  • Lighting What’s Next: Stanpro Celebrates 65 Years

    Lighting What’s Next: Stanpro Celebrates 65 Years

    February 6, 2026 “We didn’t get here by standing still. For 65 years, we’ve shaped how we think, how we design, and what responsibility means,” the company said in a LinkedIn post. “Today, that thinking takes a new form. Not to change who we are, but to express our evolution more clearly. This is Stanpro, Read More…

  • Housing Priorities on Track in New Brunswick, but More Work to do: Hickey

    Housing Priorities on Track in New Brunswick, but More Work to do: Hickey

    February 6, 2026 Efforts to support the creation of new affordable housing and reduce chronic homelessness are on track, but there is still lots of work to do, according to David Hickey, the minister responsible for the New Brunswick Housing Corporation. New data indicates progress has been made on three key government priorities related to Read More…

  • BJ Electric is now Bernie’s Electric Supplies Ltd

    BJ Electric is now Bernie’s Electric Supplies Ltd

    February 6, 2026 BJ Electric had been teasing a major announcement on their social media recently, before finally announcing last week they have rebranded as Bernie’s Electric Supplies Ltd, a nod to the company’s founder and legacy. “BJ Electric Supplies is now Bernie’s Electric Supplies—in honor of our founder, Bernard Joseph Thompson, and the values Read More…

  • The Government of Canada Introduces the Build Canada Homes Act

    The Government of Canada Introduces the Build Canada Homes Act

    February 6, 2026 The Government of Canada has introduced the Build Canada Homes Act, legislation that will establish Build Canada Homes as a Crown corporation whose mandate will be dedicated to building affordable housing in communities across the country. As Canada’s affordable housing builder, this legislation will equip Build Canada Homes with the necessary tools to Read More…