Developing Employees Through Effective Coaching

Michelle Branigan 2019 400

April 14, 2022

By Michelle Branigan, CEO

Electricity Human Resources Canada

One implication of the constant change that organizations find themselves operating in these days is its effect on traditional management styles. What used to work in a command-and-control type environment, where managers taught their employees ‘everything they know’, is no longer feasible. Managers today don’t always know the answers. Additionally, as we see the aging baby-boomers retire, those answers may be lost if companies have not instituted sound knowledge management and transfer practices.

Throw in the new concept of the hybrid workplace and the need to engage and train employees both in and out of the traditional workplace makes it even more of a challenge for managers and supervisors.

Today’s organizations need to be agile and are exploring environments where employees are given support and guidance rather than simply instructions. In this manner, employees learn to adapt and rely on themselves and are armed to work in this state of change to find solutions and exercise critical thinking skills. The role of the manager has become the role of coach, and coaching provides for learning that cannot be had in the classroom.

The Benefits of Coaching for Organizations

Employers that can equip their managers, supervisors, and journeymen with workplace coaching skills, are enabling them to develop talent within the organization. Employees are inspired to achieve their best, and organizational performance and productivity increases as a result. Moreover, this high level of employee engagement sees enhanced commitment to the organization, which in turn drives how hard an employee is willing to work. All this combined with improved moral, motivation, and retention, yield benefits to a productive and resilient organization.

The Benefits of Coaching for Managers

Managers themselves stand to benefit from improving their own coaching skills. Beyond enhancing communication and interpersonal skills, their relationships with employees will improve as a result. Other benefits include

· An enhanced reputation as a manager who supports and develops employees.

· Less time needed to supervise as employees become more independent.

· Increased team productivity when employees know the tasks and the job.

· Reduction in errors as employee competence increases.

· The means to diagnose performance problems and correct unsatisfactory performance.

The Benefits for Employees

Most employees are open to the opportunity for personal learning and development that coaching can deliver. Through coaching, employees improve their decision-making and problem-solving skills, further this builds confidence in their ability to deliver results. They also develop greater adaptability to change and thus resilience as the organization grows. Other benefits for employees in a coaching relationship include

· Developed self-awareness, confidence, and new perspectives.

· Clarity in roles and objectives.

· Ability to overcome obstacles.

· Improved time-management and prioritizing skills

What Makes a Coach Effective?

There is no one formula for an effective coach, but there are some common characteristics. Below is a comparison of Effective and Less Effective Coaching styles. See if you recognize any of these characteristics in yourself.

 

EIN Effective Coaches table

 

Effective coaching improves lines of communication and increases employee confidence. Coaching is not only a mechanism for knowledge transfer, but also a tool for increased retention and performance benefiting employees, the organization, and the electricity sector. It can give your organization a competitive advantage in these days of constant change.

www.electricityhr.ca

Related Articles


Latest Articles


Changing Scene

  • Nedco Quebec Introduce Ivan Roy as New General Manager

    Nedco Quebec Introduce Ivan Roy as New General Manager

    July 19, 2024 “We are thrilled to introduce Ivan Roy as the new General Manager of Nedco Quebec,” said Nedco on LinkedIn. “Ivan brings a wealth of experience in the electrical distribution industry, having held several leadership positions that have shaped his expertise and leadership skills. As the GMA Regional Director at Nedco Quebec since… Read More…

  • 660 New EV Chargers to be installed in Nova Scotia

    660 New EV Chargers to be installed in Nova Scotia

    July 18, 2024 The federal government has announced federal investments in two organizations to install 660 Level 2 EV chargers across Nova Scotia: All the chargers are expected to be installed by December 2024 and will help EV drivers get to where they need to go with confidence and ease. Before hitting the roads, Canadians can easily map… Read More…

  • City Electric Supply Raises Over $10,000 for Make-a-Wish Canada at Third Annual Golf Tournament

    City Electric Supply Raises Over $10,000 for Make-a-Wish Canada at Third Annual Golf Tournament

    July 18, 2024 City Electric Supply (CES) proudly announces the success of its third annual fundraising golf tournament. Held on May 24th at Sunset Ranch Golf & Country Club in Kelowna, the event brought together community members, local electrical companies, customers, vendors, and employees from CES BC Interior District branches including Kelowna, West Kelowna, Penticton,… Read More…

  • City Electric Supply Ottawa East Branch Celebrates 25th Anniversary with Community Event and Fundraiser

    City Electric Supply Ottawa East Branch Celebrates 25th Anniversary with Community Event and Fundraiser

    July 18, 2024 On Thursday, July 11th, the City Electric Supply Ottawa East branch larked a significant milestone: 25 years of dedicated service to the Ottawa community. Located at 740 Belfast Rd Unit B, Ottawa, ON K1G 0Z5, the branch celebrated this momentous occasion with a lively and engaging event that brought together customers, vendors,… Read More…