Video: Behind the Counter – Episode 3: Canada | Sonepar

July 2, 2024

Welcome to Episode 3 of Sonepar’s Behind the Counter series!

Sonepar is travelling around the world to meet the teams in their branches who are at the heart of their business, dedicated to delivering exceptional service to customers every day.

Sonepar’s 2,4000 branches worldwide work with the same objective: providing our customers with the best omnichannel experience – over the counter, visiting customers, by phone or online, working with them side-by-side.

In this third episode, they are headed to SESCO’s Vaughan branch, where the team members share insights into their missions and experiences in customer service!

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