S&C Self-Healing Technology Saves Enmax 30 Million+ Customer Minutes

Enmax

 Oct 6, 2017

Enmax Power Corporation, an Alberta-based utility, was facing more frequent and longer power interruptions, causing its reliability rating from the Canadian Electricity Association to slide toward the third quartile. With a goal of achieving first-quartile reliability, Enmax took on the challenge to improve its system reliability.

To tackle this task, Enmax put out a call for bids for a five-year distribution automation project that would improve the reliability of its worst-performing circuits and enhance the utility’s ability to operate its distribution system safely and reliably. Enmax set goals to achieve and maintain top-level reliability performance, as measured against peer Canadian utilities through the System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI). Canadian utilities, including Enmax, are held to a more stringent one-minute threshold compared to the five-minute threshold of the IEEE SAIFI calculation.

S&C solution

After a rigorous selection process, Enmax chose S&C, with whom it had a working relationship spanning six decades. This experience enabled S&C to understand Enmax’s needs to improve reliability.

Enmax conducted extensive reliability studies to ascertain the best locations for the automation switching points. S&C conducted a radio-frequency study, training Enmax personnel to perform this work as they expanded the system and the radio communication system that enabled peer-to-peer communication between the switches deploying S&C’s IntelliTeam II Automatic Restoration System. Using the results of that research, S&C and Enmax designed a comprehensive plan, assessing the most cost-effective use of resources to target the worst performing feeders, and to ensure the utility obtained the maximum value from the system.

At the start of the project, ENMAX deployed S&C’s Scada-Mate Switching System along with remote supervisory PMH pad-mounted switchgear controlled by S&C switch controls with radio communication to automatically reroute power in the event of an outage. As the technology evolved, ENMAX decided to deploy IntelliRupter PulseCloser fault interrupters on the overhead system to further improve reliability and address momentary interruptions (shown in photo).

The addition of S&C’s PulseClosing technology to the system, which uses 95% less energy than reclosing when testing for faults, also reduced the mechanical stress exerted on Enmax’s network, thereby increasing asset life. The communication system was also upgraded to S&C’s SpeedNet radios, offering faster communication speeds.

S&C additionally provided technical support and comprehensive training to enable the Enmax team to use the S&C equipment to its full potential.
To date, Enmax has automated 155 feeders using Scada-Mate switching system controls, IntelliRupter PulseCloser fault interrupters, remote supervisory PMH pad-mounted switchgear, and Vista underground distribution switchgear, all controlled by the IntelliTeam II automatic restoration system. This deployment represents 50% of the Enmax distribution system.

Results

Over the course of the five-year project, Enmax realized significant reliability-improvement benefits. These proven benefits, coupled with the potential future benefit of continuing the project, encouraged the utility to continue with an ongoing program, currently in its 15th year.

To date, the project has saved Enmax more than 602,000 customer interruptions and 32.1 million customer minutes of interruption. The resulting reductions in SAIDI and SAIFI have allowed Enmax to become a top performer for utility reliability.

“We are reaching reliability figures that would just not be possible without S&C technology,” says Dean Craig, Manager Grid Modernization, Enmax. “We are proud to have partnered with S&C on this journey and continue to work together to automate the rest of our network.”

Upon reaching its goal of becoming a first-quartile performer for reliability, Enmax decided to examine the overall economics of reliability improvement. To this end, Enmax has conducted multiple studies that incorporate data developed by the U.S. Department of Energy and Lawrence Berkeley National Laboratories to assess the cost of interruptions to all power users. The studies compared the capital cost to the utility of continued deployment of distribution automation to the savings in customer interruption costs from the resulting improvement in reliability. In the most recent study, the projected customer savings outweighed the cost of automating additional feeders by a factor of 2.5 to 1, justifying the automation of 27 more feeders. See the table below.

Together, Enmax and S&C continue to demonstrate the IntelliTeam II restoration system’s self-healing technology provides significant reliability benefits to power utility customers.

Some 27 of the 128 13-kV feeders have higher customer-outage savings than the cost of distribution-automation implementation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Related Articles


Latest Articles

  • The Role of Lighting in the AI-Powered Home

    The Role of Lighting in the AI-Powered Home

    January 14, 2026 Elizabeth Parks, President and CMO of Parks Associates, joins Derek Richardson, Founder and CEO of Deako, for a wide-ranging conversation on how lighting is becoming a core layer of the intelligent home. The discussion explores how Deako’s plug-and-play lighting approach is removing long-standing barriers to adoption by simplifying installation, reducing costs, and Read More…

  • What Canada’s Lighting Pulse Means for Contractors and Plant Buyers in 2026

    What Canada’s Lighting Pulse Means for Contractors and Plant Buyers in 2026

    January 14, 2025 By John Kerr From the ground, many contractors and plant teams are experiencing the same thing: jobs are there, but they are smaller, more price‑sensitive, and slower to release compared to past years. The Canadian Pulse of Lighting confirms that impression and offers some clear signals about how contractors and plant electrical Read More…

  • Guide to the Canadian Electrical Code, Part 1 – 26th Edition[i] – A Road Map: Section 54

    Guide to the Canadian Electrical Code, Part 1 – 26th Edition[i] – A Road Map: Section 54

    January 12, 2026 By Bill Burr The Code is a comprehensive document. Sometimes it can seem quite daunting to quickly find the information you need. This series of articles provides a guide to help users find their way through this critical document. This is not intended to replace the notes in Appendix B or the Read More…

  • Tom Penton & Magic Lite: Forty Years of Leadership in Canadian Lighting

    Tom Penton & Magic Lite: Forty Years of Leadership in Canadian Lighting

    January 12, 2026 By John Kerr Sales has always been at the core of Magic Lite’s story, because it was at the core of who its founder Tom Penton was. He genuinely loved sales, loved being independent, and consistently gravitated to roles where he could take personal responsibility for results and build his own customer Read More…


Changing Scene

  • Hammond Manufacturing Expands to Western Canada

    Hammond Manufacturing Expands to Western Canada

    January 13, 2026 Hammond Manufacturing have announced that they are opening a new distribution facility in the Southeast of Calgary, Alberta. The new facility includes over 50,000 sq ft of warehouse space. “This addition will better serve our customers in Western Canada and stock volume and larger products to ensure our distributors have an improve stock Read More…

  • ABB Chosen to Supply Technology for BC Ferries’ New Major Vessels

    ABB Chosen to Supply Technology for BC Ferries’ New Major Vessels

    January 12, 2026 ABB will supply a complete package of power, propulsion and control technology for four new double-ended passenger and car ferries operated by British Columbia Ferry Services (BC Ferries). One of the largest ferry operators in the world, BC Ferries provides year-round vehicle and passenger service on 25 routes to 47 terminals, carrying Read More…

  • Federal Government Invests in Four Ontario Steel Companies

    Federal Government Invests in Four Ontario Steel Companies

    January 12, 2026 Through targeted investments, the Government of Canada is committed to providing support to help businesses in all sectors, including steel and automotive, to respond, adapt and compete amid shifting market conditions. Evan Solomon, Minister of Artificial Intelligence and Digital Innovation and Minister responsible for the Federal Economic Development Agency for Southern Ontario Read More…

  • Craftsman V20 150W Power Inverter Recalled Due to Fire Hazard

    Craftsman V20 150W Power Inverter Recalled Due to Fire Hazard

    January 12, 2026 This recall involves the Craftsman V20 150W Power Inverter (Model number: CMCB1150B). The product has a rectangular prism shape with dimensions of 8.13 x 7.62 x 11.68 cm. It is red and black and weighs 320 grams. It has three charging ports for Type-C, Type-A, and AC connections. It contains an LED Read More…