Impact of COVID-19 on Businesses in Canada: May 2020

COVID-19

July 15, 2020

As a result of the widespread measures taken to contain the spread of COVID-19, the Canadian economy declined 11.6% in April, following a 7.5% drop in March. By the end of May 2020, the Canadian economy had been transformed by COVID-19 and many businesses had begun to adapt to the new reality by shifting to teleworking, reducing hours, laying off staff, applying for government funding, or seeking rent relief. 

As Canada’s economy continues to move towards a recovery, Statistics Canada has run the Canadian Survey on Business Conditions to better understand the ongoing effects on businesses as the economy begins to reopen.

Nearly two-thirds of businesses expect their number of employees to remain the same over the next three months

Through the month of June, businesses were asked what their expectations were over the next three months on the number of employees they employed. Nearly two-thirds (65.8%) of businesses expect their number of employees to remain the same over the next three months. Overall, 15.1% of businesses expect their number of employees to increase over the same period. Nearly one-quarter of businesses in the accommodation and food services sector (24.4%) and in the manufacturing sector (23.9%) expect to increase their number of employees over the next three months. 

Four-fifths of businesses need or expect to need personal protective equipment or supplies

Four-fifths (80.5%) of businesses need or expect to need personal protective equipment or supplies as physical distancing measures are relaxed. Businesses in the health care and social assistance sector (93.0%), the accommodation and food services sector (92.9%) and the retail trade sector (91.9%) were most likely to need equipment or supplies. Over two-thirds (68.1%) of businesses reported that they need or will need masks and eye protection, while over three-fifths (64.4%) need or will need cleaning products. Two-thirds (66.5%) of businesses indicated they were likely or very likely to provide facemasks, gloves, and other personal protective equipment to employees. Three-quarters (74.8%) of businesses reported they were likely or very likely to increase sanitization of the workplace. Over one-fifth (22.0%) of businesses were experiencing or expect to experience difficulty procuring personal protective equipment or supplies.

Due to the COVID-19 pandemic, 5.0% of businesses indicated they had started manufacturing new products. Businesses in the manufacturing sector (15.5%) were most likely to shift production. Nearly two-thirds of businesses shifting production had started manufacturing masks and eye protection (66.0%) and hand sanitizer (62.0%).

Teleworking or working remotely before, during, and after the COVID-19 pandemic

Teleworking and working remotely have become more prevalent since the start of the crisis. Nearly one-third (32.6%) of businesses reported 10% or more of their workforce was teleworking or working remotely on May 29, 2020. This was almost twice the level reported as of February 1, 2020, when 16.6% of businesses reported 10% or more of their workforce was teleworking or working remotely. 

Once the COVID-19 pandemic is over, close to one quarter (22.5%) of businesses expect that 10% or more of their workforce will continue to telework or work remotely. Over two-fifths of businesses in the information and cultural industries sector (47.2%) and in the professional, scientific and technical services sector (44.5%) expect that 10% or more of their workforce will continue to telework or work remotely once the COVID-19 pandemic is over. 

For businesses that indicate teleworking as potentially applicable to their workforce, just over one-quarter (25.2%) reported being likely or very likely to offer more employees the possibility of teleworking or working remotely once the COVID-19 pandemic is over, while 14.3% were likely or very likely to require it.

Over half of all businesses report that revenues fell by about one-third or more in April 2020 compared with April 2019

Over half (51.6%) of businesses reported that their revenues for the month of April were down 30% or more compared with April 2019. More than one-third (35.3%) of businesses reported that revenues were down by half or more. 

While revenue was down sharply, just over two-fifths (40.9%) of businesses reported that their expenses (excluding salaries and wages) have stayed the same year over year, while close to one-third (32.4%) saw expenses decline by 10% or more.

Over three-quarters of businesses in the arts, entertainment and recreation sector (80.3%) and in the accommodation and food services sector (78.1%) experienced revenue drops of 30% or more. In contrast, nearly three-fifths of businesses in the agriculture, forestry, fishing and hunting sector (59.0%) and just over two-fifths of businesses in the professional, scientific and technical services sector (41.4%) and in the finance and insurance sector (41.3%) reported either no change or an increase in revenue.

Nearly two-thirds of businesses were approved for funding from government programs or credit from external providers

Nearly two-thirds (63.7%) of businesses reported being approved for funding from government programs or credit from external providers in light of the COVID-19 pandemic. Businesses in Quebec (72.0%) and Prince Edward Island (67.0%) were most likely to be approved for funding or credit. Over three-quarters of businesses in the accommodation and food services sector (84.2%) and in the arts, entertainment and recreation sector (75.2%) were approved for funding. 

The Government of Canada has implemented measures to support businesses through the COVID-19 pandemic. These measures included the Canada Emergency Business Account (CEBA), which provides qualifying businesses with a loan of up to $40,000, and the Canada Emergency Wage Subsidy (CEWS), which provides a subsidy to support businesses in paying wages.

Over two-fifths (43.1%) of businesses applied for and were approved for the CEBA, led by businesses in Quebec (51.1%) and British Columbia (43.8%). Businesses in the accommodation and food services sector (61.0%), the transportation and warehousing sector (53.5%) and the arts, entertainment and recreation sector (51.8%) were most likely to be approved for the CEBA.

Nearly one-quarter (22.6%) of businesses reported being approved for the CEWS. Two-fifths of businesses in the accommodation and food services sector (40.8%) and in the arts, entertainment and recreation sector (40.5%) were approved for the CEWS. Of businesses that were approved for the CEWS, over half (53.0%) reported that the subsidy allowed them to hire back 30% or more of their workforce. Almost one-quarter (23.2%) of businesses approved for the subsidy reported that the subsidy allowed them to hire back 100% of their workforce. 

Nearly one-quarter of Canadian businesses had their rent or mortgage payments deferred

Nearly one-quarter (23.6%) of businesses that make rent or mortgage payments had their rent or mortgage payments deferred, while 5.7% of businesses had their request to defer payments rejected. Three-fifths (60.1%) of the businesses that make rent or mortgage payments had not asked or been offered the option to defer payments owed. 

Over one-quarter of businesses report laying off staff due to the COVID-19 pandemic

Two-fifths (39.9%) of businesses reported reducing staff hours or shifts due to the COVID-19 pandemic, while over one-quarter (28.4%) laid off staff. Close to one-fifth (17.4%) of all businesses laid off half or more of their workforce. Of the businesses that laid off at least one employee, over three-fifths (61.3%) laid off 50% or more of their workforce. Over 80% of businesses that laid off staff in the arts, entertainment and recreation sector (89.6%), the agriculture, forestry, fishing and hunting sector (83.0%), and the accommodation and food services sector (80.3%) reported layoffs to 50% or more of their workforce. 

Despite the disruption caused by COVID-19 to the overall economy, close to one-quarter (22.9%) of businesses reported having implemented no changes with regards to staffing in light of COVID-19. Notably, nearly half (47.9%) of businesses in the agriculture, forestry, fishing and hunting sector reported they had implemented no changes to staffing as a result of the crisis. Nevertheless, almost all businesses in the arts, entertainment and recreation sector (94.3%) and in the accommodation and food services sector (94.1%) reported having taken some staffing action, as well as nearly all (90.9%) businesses with more than 100 employees. 

Almost one-fifth of businesses can continue to operate at current level of revenue and expenditures for less than six months before considering further staffing actions, closure or bankruptcy

Almost one-fifth (19.3%) of businesses reported they could continue to operate at their current level of revenue and expenditures for less than six months before considering further staffing actions, closure or bankruptcy. Over three-tenths of businesses in the accommodation and food services sector (34.7%) and in the information and cultural industries sector (31.5%), and over one-quarter of businesses in the arts, entertainment and recreation sector (26.8%) reported they could continue to operate at their current level of revenue and expenditures for less than six months before considering the same.

Source: Statistics Canada, www150.statcan.gc.ca/n1/daily-quotidien/200714/dq200714a-eng.htm

Photo by Adam Nieścioruk on Unsplash

Related Articles


Latest Articles

  • ESA Provides an Update on its New Self-Serve Licensing Platform

    ESA Provides an Update on its New Self-Serve Licensing Platform

    March 27, 2026 In October 2025 Electrical Safety Authority (ESA) officially launched its new self-serve licensing platform, a modern system designed to transform how Master Electricians (MEs) and Licensed Electrical Contractors (LECs) manage their licensing needs. The platform replaces paper-based processes and provides a centralized, web-based experience for renewing and applying for licences, paying fees Read More…

  • BC Updates to Solar and Battery Rebate Program Come into Effect April/June 2026

    BC Updates to Solar and Battery Rebate Program Come into Effect April/June 2026

    March 27, 2026 Starting April 1, 2026, our battery rebate offer is changing. The offer will include: Applications submitted before April 1, 2026, will be reviewed under the current rebate amounts. New requirement for working with contractors Beginning June 1, 2026, solar and battery installations must be completed by a Home Performance Contractor Network (HPCN) member to Read More…

  • CSA Report: Online Sales of Unapproved Consumer Electrical Products in Canada

    CSA Report: Online Sales of Unapproved Consumer Electrical Products in Canada

    March 27, 2026 Canadian electrical regulators have identified that the online sales of unapproved consumer electrical products are of a serious concern, and with the growing number of online marketplaces globally there is likely a higher volume of unapproved, or non-compliant, consumer electrical products available for purchase to Canadian consumers. In 2025, Canadian Standards Association Read More…

  • Tackling Unsafe Electrical Products Sold Online: Key Outcomes from the National Workshop Agreement 

    Tackling Unsafe Electrical Products Sold Online: Key Outcomes from the National Workshop Agreement 

    March 27, 2026 By Electro-Federation Canada The rapid growth of e-commerce has transformed how Canadians purchase electrical products, but it has also introduced new safety risks. EFC members have been raising concerns for several years about the increasing availability of unsafe and unapproved electrical products sold online, often without clear evidence of certification or compliance with Canadian requirements. To Read More…


Changing Scene

  • Skills Ontario Supports Critical Skilled Trades Investment in the 2026 Ontario Budget

    Skills Ontario Supports Critical Skilled Trades Investment in the 2026 Ontario Budget

    March 27, 2026 — Skills Ontario welcomes the 2026 Ontario Budget: A Plan to Protect Ontario, released today by the Ontario Government and Minister of Finance Peter Bethlenfalvy, and applauds the continued commitment to investing in skilled trades, technologies, and workforce development. Skills Ontario was pleased to see the government maintain and strengthen its support Read More…

  • Toronto Hydro Launches New Pilot Program to Help Multiplex Builders Energize

    Toronto Hydro Launches New Pilot Program to Help Multiplex Builders Energize

    April 27, 2026 Toronto Hydro is launching a trailblazing customer pilot project designed to help local builders electrify multiplex housing without complex service upgrades. Through Toronto Hydro’s Multiplex PowerPlay, up to six multiplex projects can qualify to receive funding toward a smart energy load management system. Smart load management systems continuously monitor total building energy Read More…

  • Gescan and George Gordon Developments Strengthen Community Impact in Saskatchewan

    Gescan and George Gordon Developments Strengthen Community Impact in Saskatchewan

    March 25, 2026 Gescan, a Sonepar Company, is proud to highlight its continued commitment to supporting communities across Saskatchewan through their meaningful alliance with George Gordon Developments Ltd. (GGDL). With a strong focus on community development, workforce participation and inclusive growth, Gescan is working closely with GGDL to create training, employment and business opportunities for Saskatchewan residents. These efforts are particularly focused on supporting individuals Read More…

  • Electric Avenue Launches Incentive Program for EV Charging Installers

    Electric Avenue Launches Incentive Program for EV Charging Installers

    March 23, 2026 Halifax-based EV charging solutions provider Electric Avenue has announced the official launch of its new Contractor Incentive Program, a first-of-its-kind initiative in the EV charging industry, built exclusively for contractors who have completed the company’s Installer Certification course. The program rewards certified installers for every verified and networked installation they complete, offering cash Read More…