Recall: Surgelogic NQ SurgeLoc Surge Protection Device Recalled Due to Fire Hazard

March 15, 2021

Product: Surgelogic™ NQ SurgeLoc™ Surge Protection Device.

Issue: The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

What to do: Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

This recall involves the Schneider Electric Surgelogic™ NQ SurgeLoc™ Surge Protection Device. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric”, with the date code and the catalogue number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device.

Catalogue numbers included in the recall include the following:

Voltage	Surge Current Rating	NQ Panelboard Units – surge catalogue number
		120/240 V, 1 Phase, 3-wire + ground	80 kA	SSP01BIA08PBQ1
100 kA	SSP01BIA10PBQ1
120 kA	SSP01BIA12PBQ1
160 kA	SSP01BIA16PBQ1
200 kA	SSP01BIA20PBQ1
240kA	SSP01BIA24PBQ1
208Y/120 V, 3-Phase, 4-wire + ground Wye	80 kA	SSP02BIA08PBQ1
	100 kA	SSP02BIA10PBQ1
	120 kA	SSP02BIA12PBQ1
	160 kA	SSP02BIA16PBQ1
	200 kA	SSP03BIA20PBQ1
	240kA	SSP03BIA24PBQ1
240Y/120 V, 3-Phase, 4-wire + ground High-leg Delta	80 kA	SSP03BIA08PBQ1
	100 kA	SSP03BIA10PBQ1
	120 kA	SSP03BIA12PBQ1
	160 kA	SSP03BIA16PBQ1
	200 kA	SSP03BIA20PBQ1
	240kA	SSP03BIA24PBQ1

 

Hazard identified

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

As of November 19 2020, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that 6154 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from January 2013 to August 2020.

Place of origin

Manufactured in Mexico

Companies

Distributor

Schneider Electric Canada Inc.
Mississauga
Ontario
CANADA

Manufacturer

Schneider Electric Systems USA, Inc. of Foxboro
Massachusetts
UNITED STATES

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