ESA Honoured Nationally for Immplementation of Inspector Mapping Tool

EIN 24 ESA 400

October 4, 2022

The Electrical Safety Authority (ESA) is proud to be selected as the inaugural CIO award winner by International Data Corporation (IDCCanada and Foundry’s CIO, for the implementation of an inspector mapping tool. 

The CIO Awards celebrates Canadian organizations and the teams within them that are using IT in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.

ESA’s inspector mapping tool is an important element of its digital strategy. This new digital tool allows ESA’s 270 inspectors to optimize their schedules and routes in the field to better manage emergencies to help ensure electrical and public safety in Ontario. It includes communication options for client text and email updates, reducing regulatory burden and improving the customer experience. This is a step change for ESA services as we communicate with permit holders intra-day to boost productivity.

A world-class panel of judges, including renowned former CIOs, selected this year’s winning projects. Those recognised set a new standard for the use of enterprise technology in achieving organizational excellence. Honorees will be recognized at the Future of Digital Innovation Summit & Awards Canada in November.

“We’re excited to celebrate our inaugural class of CIO Awards Canada 2022, which honours Canadian IT organizations for projects driving digital business growth through technology innovation. Many projects are related to solutions for data management, work collaboration for hybrid work culture and digital transformation to improve business processes like predictive approaches to drive data value and reducing the carbon footprints.,” said Lars Goransson, Managing Director, Canada, IDC. “We are honoured to showcase these achievements and the people behind them as we gather virtually to experience CIO’s Future of Digital Innovation Summit & Awards Canada at the end of November. The event will be co-produced by IDC and Foundry’s CIO. We’re also pleased to co-present TECHNATION’s Ingenious Awards at the Summit – it truly will be a celebration of innovation in Canada.”

“CIOs have a responsibility to develop digital humanism for the needs of the user. ESA is delivering digital solutions as a modern and results-based regulator focused on burden reduction and providing business value to customers. Our project team did a fantastic job providing our Inspectors the ability to effectively create their daily schedule and route,” said Kelley Irwin, Chief Information Officer, “Launching flexible and effective technical solutions is one enabler as ESA inspectors focus on high risk inspections and enhancing electrical safety across Ontario.”

ESA by the numbers:
  • 536,217 Inbound calls per year
  • 270 Inspectors
  • 406,796 inspections performed annually
  • 500 ESA employees
  • More than 400,000 square miles to safeguard
  • 15 million Ontarians to protect

Source

Related Articles


Latest Articles

  • The Non-Residential Sector Declines in All Three Components Despite Sustained Industrial Permit Level

    The Non-Residential Sector Declines in All Three Components Despite Sustained Industrial Permit Level

    November 4, 2024 The total value of building permits in Canada decreased by $858.1 million (-7.0%) to $11.5 billion in August, following a strong July during which construction intentions rose sharply (+20.8%). The residential and non-residential sectors contributed to the decrease in August. On a constant dollar basis (2017=100), the total value of building permits decreased 7.6% in… Read More…

  • A Slight Decrease in Residential Building Construction for August

    A Slight Decrease in Residential Building Construction for August

    November 4, 2024 Investment in building construction edged up 0.2% to $21.0 billion in August, after a 1.6% decrease in July. The residential sector edged down (-0.1%) to $14.6 billion, while the non-residential sector was up 1.0% to $6.4 billion. Year over year, investment in building construction grew 7.2% in August. On a constant dollar basis (2017=100), investment in building construction was… Read More…

  • When a Familiar Door Closes

    When a Familiar Door Closes

    November 4, 2024 By Keith Sones, seasoned utility industry executive Most of the articles I’ve written have been based on personal experiences, many of them occurring decades ago, which eventually translate into helpful life lessons. The years allow the events to marinate in a savoury stew of time and reflection, clarity never coming immediately, or even… Read More…

  • Regulatory Changes to Manitoba Apprenticeship and Certification System

    Regulatory Changes to Manitoba Apprenticeship and Certification System

    November 4, 2024 Effective October 30, 2024, Manitoba’s apprenticeship and certification system will undergo regulatory changes. These changes aim to enhance responsiveness to industry needs, align with Red Seal standards, and improve the quality of apprentice training and safety. Go HERE for more information Source Read More…


Changing Scene