Canadian Electrical Industry News Week

simPRO Reporting SoftwareThe right tools for monitoring and reporting on business performance are vital for any business owner who wants to measure their company’s health and success. However, project tracking and reporting tools are even more important for electrical business owners.

Between day-to-day jobs, maintenance work and longer projects, electrical business owners need up-to-date, accurate reporting tools that measure the most important metrics for each type of work they do.

These metrics form an overall picture of business health which guides decision-making as they grow the business.

Like many electrical companies, you might use old-school pen and paper or spreadsheets for reporting. While these methods might get you by, they can be tedious and time-consuming.

It's also far too easy to make manual errors and mistakes, which lead to inaccurate data input and an inaccurate picture of true business performance.

Without an accurate picture of your electrical company’s performance, you cannot make data-driven decisions on how to improve in various areas of your business.

This could leave you planning the next steps for your company based on an educated guess, at best, rather than facts.

It’s also crucial that you gather all of this data from one end-to-end electrical software solution.

Even if you are already working with other reporting tools or software aside from spreadsheets, linking data from multiple disparate sources can be challenging. Without this link, you won’t get the complete picture of business performance.

Here are our top five best reporting tools for your business and the most important reports to help you run efficient business operations and increase cash flow, including:

- Financial reports
- Workforce reports
- Project reports
- Inventory Management reports
- Customer Service reports

How do you choose the best project tracking and reporting tools for your electrical business? 

The best tools for monitoring and reporting on business performance for field service companies measure multiple aspects in various areas of your business, all from one central location. 

While they should undoubtedly report financial information, the best tools for monitoring and reporting on business performance also report on your workforce and can even track project progress. 

This is where field service management software can help!

Field service management software includes multiple types of reports that you can run and use for many different areas of your electrical business. 

Most importantly, a field service management solution gathers all of your data in one spot. 

This creates a single source of truth for all of your job, project, and customer data.

When you have a single source of truth for your data, you know that your data truly reflects your business as it stands, without any missing information.

This transparency helps you make better-informed decisions to help your business grow.

Next, we’ll walk through each of the key areas of your business you should regularly report on and why they are crucial for measuring success.

What are the most important types of reports for electrical businesses?

Financial reports

These reports help you measure the financial health of your business.

For example, you can run reports to manage your profit and loss, sales invoices, monthly income and accounts receivables.

These reports can also tell you if your estimating and job costing correctly and break down the profit and loss of individual jobs.

Running regular financial reports is an excellent foundation for better business reporting overall.

Financial reports offer complete visibility into your actual numbers, their accuracy and how they compare to your estimates on jobs and projects.

They also allow you to spot any discrepancies, as well as trends in your profit and loss. They can even help you identify why you lost money on a particular job.

As a result, you can make any relevant changes for future jobs.

For example, the Profit/Loss Report in simPRO can show you the Net Profit and Loss and Net Margin for all jobs within a specified date range so that you reflect and make changes as needed for new jobs.

Workforce reports

Did you know that you can gather data to measure your staff’s overall productivity rather than guessing based on what your employees tell you?

Workforce reports allow you to gather data about field staff’s activity, completed tasks and job costs per employee. They can also give you visibility into total hours worked and billable hours.

This type of report is an essential tool for resource management. It can help you spot employees who are completing work quickly and efficiently and identify employees who aren’t working to your standards.

This insight can help you assign the right field technician to the right job and ensure that your field staff continues to deliver work on time and as promised to your customers.

You can also use workforce reports to ensure you’re properly allocating time for each job based on the number of available staff at a given time.

Measure your team’s output with the Labor and Productivity Report in simPRO. You can track labor hours for employees and contractors across your business which is especially helpful for your service manager(s) or staff manager and HR.

They can use this report to retrieve all employee schedules within a specific date range and reconcile hours on quotes, jobs and leads.

Even better, this report displays individual employee’s productivity as a percentage.

This makes it easy for you to scan the report and quickly spot underperforming staff so that you can adjust to increase productivity.

Project reports

Multi-phase projects are more complicated than your day-to-day jobs.

They often involve more staff and more resources and quickly go awry if you lose track of progress.

Project reports track job progress and cost to complete in each stage of the project. This ensures that you hit deadlines and deliver services on time and within budget.

These reports also help you deliver the best customer experience and manage your resources efficiently. They give you a complete picture of all of your work in progress and the costs associated with each phase.

simPRO features a Job WIP (work in progress) Report. This report shows your costs (resources and materials), what you've already billed, and what you still need to invoice.

You can quickly spot outstanding invoices, manage your cash flow, spot trends and react quickly to keep projects moving at pace.

Inventory management reports

Use inventory management reports to monitor inventory levels and their value.

These reports also help you track inventory from your warehouse to your dispatch vehicles and the job site.

You can ensure that you always have the right tools for the right job since your inventory management report shows your physical inventory and items on order.

Inventory management reports also show you the total value of your inventory, which helps with accurate job costing.

Most importantly, these reports show the location of all of your inventory!

simPRO’s Stock Value Report shows all of your inventory and the value of your materials. It can even show you the value of materials assigned to jobs even if those jobs are not fully invoiced, which is especially helpful when you need to take stock of your inventory at the end of a financial period.

Customer service reports

How can you ensure that you’re delivering the best customer service to your customers.

Instead of guessing based on what your customers tell you, use customer service reports to monitor response time for jobs and keep track of customer records and interactions with your staff.

You can also use reporting to identify customers that give you the most business.

When you can track all interactions with customers, you eliminate miscommunication that can frustrate them and your team.

You also ensure that everyone on your team accesses the most accurate, up-to-date information on every customer and their associated jobs.

This gives your team more context and detailed background information every time they communicate with customers.

Happy customers become loyal customers and, therefore, a reliable source of revenue.

simPRO features two types of customer service reports:

The Customer Notes Report displays notes associated with customers, and is useful for customer service or account managers to track customer correspondence and maintain great customer service.

You can also use the Customer Rank Report to see which of your customers generate the most business, with customers ranked by either turnover, profit, margin or average invoice value etc. within a specified date range.

Discover 70+ reports available in simPRO

Ready to start reporting on your project, service and maintenance workflows and get a complete picture of your business health?

simPRO gives you access to extensive business intelligence reporting, with more than 70 types of reports built-into help you manage your staff, inventory, cash flow and more!

For more information go HERE


Changing Scene

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Become a Wiser Approved Installer

Wiser Approved Installer

Get access to exclusive benefits, product discounts and resources that will help you drive more business, and lower energy bills for your clients.




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Vivi WhiteVivi White has been appointed to the Board of Directors of the Electrical Safety Authority (ESA) by the Honourable Ross Romano, Minister of Government and Consumer Services.

“As Chair, I am pleased that the Ontario Government recently appointed Vivi White to the Board,” said Annette Bergeron. “The Electrical Safety Authority’s efforts over the years have greatly improved the safety of the people of Ontario. It’s an important mandate and requires a strong, talented and diverse board as we transform into a modern regulator.”


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Omnicable joins ETIMETIM North America announced that OmniCable has joined the product classification standards organization. Headquartered in West Chester, PA, OmniCable has 24 locations throughout North America, and also owns Houston Wire & Cable (HWC). The company partners with many electrical manufacturers and only sells to distributors.

According to John Dean, Director of Marketing & E-Commerce, OmniCable/HWC, “The wire and cable industry is often called commodities, but there are very distinct features and attributes for the different products our manufacturers produce. 

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Canadian Electrical Contractor Discussion Group: Can You Count the Deficiencies?

EIN CECD 400Have you ever been called to fix the work of a 'handyman'?

"Was supposedly done by a"certified ' electrician....told the homeowner that he got a $266 record at TSBC. Can you count the deficiencies?"

"There is a second panel change in the triplex also.......even more deficiencies. Think the guy was a glorified handyman. Ones not obvious: 240 BB heat hooked up 120....drier on 2p20....range on 2p50....water heater fed with 2c14 Bx on 2p15."

Go HERE to join the discussion



Grimard is More Competitive and Produces Estimates 3X Faster with Procore

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FlukeElectrical distribution problems are not always immediately identified as issues with power quality. An example of this is a thermal-magnetic circuit breaker. When it trips, the indication is generally a short circuit, ground fault, or overload. At times this can be put down to an old breaker that needs replacing.

However, it’s important to investigate the types of loads on the system and monitor harmonics for a potential disturbance. This article explores common issues with power quality and how to troubleshoot those issues.



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EIN Romex 12 2 Recall 400This recall involves a yellow electrical wire, 12/2 NMD90 75M Romex SIMpull cable, sold by the spool. Products were also sold at Home Depot designated as article 108196.  Only cables with a time stamp between 12:41 and 18:02 are affected by this recall. 

The recalled product contains a neutral wire that is a smaller 14-gauge wire, contrary to the stamp on the wire identifying both the neutral and “hot” wires as 12-gauge (i.e., "12/2"). 

The recalled product contains a 14-gauge neutral wire instead of 12-gauge (as labelled), thus it may not perform as expected in 12-gauge applications, resulting in a risk of those applications having impaired performance and/or compliance with safety codes or standards.

Go HERE for more information


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“Electricians are constantly trying to do work more efficiently. Anytime we can shave time off a job, it’s a win – and this product delivers that with easier set-up and portability. At the same time, we know that protecting equipment from theft is an issue for a lot of tradespeople. The new Greenlee Mobile Bending Table for the 881 Series Hydraulic Benders is our latest solution to help professionals safeguard their investments and increase productivity,” 

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Premium Electrical Test Kit (Cat. No. 69355)

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Manual-Ranging Digital Multimeter with Right-Angle Test Leads (Cat. No. MM320 – Exclusive to Cat. No. 69355 and Cat. No. MM320KIT)

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Brady M211Design, preview and print – all from your phone. Simple and intuitive, the M211 Label Printer is built for the job site, running all day on a full charge while resisting drops, shocks and crushes.

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“When I joined TTI (Milwaukee’s parent company) it was kind of a perfect match, I had some marketing knowledge from my business degree and some industry experience from working in the trades.” Neilly gained his experience covering an area from Orillia to Timmins, Ontario when he first joined the company as a Field Sales Rep, as well as on their Job Site Core Trade Specialists in the GTA where he found his niche working with utility clients. 

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