Ilsco Canada Receives an Eaton Canada “Superior Customer Focus” Vendor Award
October 27, 2016
Outstanding and unmatched customer care work — “going above and beyond” — has earned Ilsco Canada an award from Eaton Canada.
“Ilsco Canada is an exceptional partner offering electrical connector manufacturing,” says Eaton Canada.
“They go above and beyond, adapting to fluctuating requirements, foreseeing future demand and responding quickly to all Eaton requests to ensure our needs are met. They routinely visit the plants to stay connected, follow up on projects, and address needs or concerns of the business.”
Ilsco is a privately held, third-generation, family-owned, manufacturer of electrical connectors with eight different locations in three countries. Ilsco services the commercial and industrial, communications and data, MRO, OEM, oil and gas, renewable energy, and utility markets.
“Our client care team is nothing short of the backbone to our success,” says Andrew Sokacz, Ilsco’s Inside Sales Manager | OEM Sales. “Without their dedication, relentless ability to problem solve and intense product knowledge, we would not be where we are today. The relationships we build are mission critical. They go beyond the nuts and bolts — they encircle people, policy, products and purpose, and this is what separates Ilsco from the competition. We understand that the relationship between us and the client reaches far beyond just the purchase of our products. It’s about being there at every stage of the process.”
Find out more about Ilsco Canada: www.ilsco.ca/.
Watch for more on Eaton Canada award winners in next week’s issue of EIN.
