Video: Behind the Counter – Episode 3: Canada | Sonepar

July 2, 2024

Welcome to Episode 3 of Sonepar’s Behind the Counter series!

Sonepar is travelling around the world to meet the teams in their branches who are at the heart of their business, dedicated to delivering exceptional service to customers every day.

Sonepar’s 2,4000 branches worldwide work with the same objective: providing our customers with the best omnichannel experience – over the counter, visiting customers, by phone or online, working with them side-by-side.

In this third episode, they are headed to SESCO’s Vaughan branch, where the team members share insights into their missions and experiences in customer service!

Related Articles

Latest Articles

Changing Scene

  • Federal Investment to Add 989 New Montreal Homes

    Federal Investment to Add 989 New Montreal Homes

    November 18, 2024 The federal government is providing nearly $364 million to help build 989 new homes in Montreal. The announcement took place at 5200 rue de la Savane, in Montreal, which received $100 million dollars through the Apartment Loan Construction Program (ACLP) to build 303 homes and will be operated by Olymbec. This rental building, named Lynk, is designed to… Read More…

  • ABB and NIEDAX Group Announce Completion of Joint Venture with the Formation of Abnex Inc.

    ABB and NIEDAX Group Announce Completion of Joint Venture with the Formation of Abnex Inc.

    November 18, 2024 ABB completed the previously announced 50/50 joint venture with Niedax Group. The Abnex Inc. joint venture (JV) will broaden solutions and advance opportunities in the rapidly growing North American cable management market. Integrating engineering and manufacturing capabilities of ABB’s Installation Products Division with Niedax Group will enable the newly formed company to deliver a… Read More…

  • Ontario Building More Electric Vehicle Charging Stations

    Ontario Building More Electric Vehicle Charging Stations

    November 18, 2024 The Ontario government is building over 1,300 new electric vehicle (EV) charging ports in small and medium-sized communities, marking a major milestone in the province’s plan to increase access to EV chargers outside of large urban centres and support the electrification of transportation across the province. As the province continues to see… Read More…

  • Ontario Investing Over $74 Million Through Next Round of Skills Development Fund Capital Stream

    Ontario Investing Over $74 Million Through Next Round of Skills Development Fund Capital Stream

    November 18, 2024 The Ontario government is launching the second round of its Skills Development Fund (SDF) Capital Stream starting November 29, with over $74 million in available funding to build, expand and retrofit training facilities for workers in the trades, including construction, manufacturing technology and health care. The government is also investing nearly $5 million from the first… Read More…