S&C Electric Company Reveals Power Reliability Continues to be a Hindrance to Business Growth

EIN SC Electric 400

March 12, 2020

For the third consecutive year, S&C Electric Company, a worldwide smart grid provider, issued its “2020 State of Commercial and Industrial Power Reliability Report” (C&I Report). Written and researched in collaboration with Frost & Sullivan, the 2020 edition surveyed 255 commercial and industrial (C&I) companies and was developed to better understand how poor power reliability affects these companies and what considerations they have given to alternative energy options as a means to improve power reliability.

“As C&I companies rely more and more on technology and automation to remain competitive, they naturally have a greater need for highly reliable power. Even a few seconds without power can end up having a much longer impact on their business,” said Brian Levite, S&C Regulatory Affairs Director. “We’re seeing that these C&I companies are expecting utilities to improve power reliability in tandem with the evolution of today’s business operations—and yet power reliability remains stagnant. This gap is widening quickly and could really come to a head in a matter of a couple of years.”

Breaking the research into four primary U.S. geographic regions, the 2020 C&I Report reflects the sentiments of five major industry categories: manufacturing, healthcare, small franchises, education, and retailers.

Among the most noteworthy findings from the C&I Report are:

Reliability is stagnant, yet C&I companies are expecting significant improvements.

Measuring the duration and frequency of outages over three years, survey data show little improvement. Nearly a quarter of companies (21%) experienced outages monthly, and 35% of companies noted power blinks occurring at least weekly or two to three times a week. And yet, 55% of companies expected power reliability to improve, indicating a growing divide between what C&I companies expect and how utilities are performing.

An unreliable grid continues to impact business’ bottom line.

Outages are proving to be costly for C&I companies. In 2020, 79% of companies experiencing weekly outages estimated their loss to be at least $50,000 per outage, and 45% of companies experiencing an outage once a week or more estimated their annual loss to be between $5.2 million and $104 million.

These high costs of unreliable power are spurring 61% of companies to install back-up energy sources.

Companies are tracking and seeking compensation for outages.

Unreliable power has a direct impact on C&I company profitability, so much so they’re willing to take drastic measures to mitigate revenue loss. More than one-third of companies (35%) were willing to pay more to guarantee electricity during a natural disaster or periods of inclement weather, while a similar percentage (38%) would pay more for power to be restored within five minutes. In addition, more than half (57%) of C&I companies were planning to track outage expenses or were already doing so, and 21% had sought compensation from their utilities for the resulting impacts outages had on their operations.

Go HERE to view the complete 2020 State of Commercial and Industrial Power Reliability Report

Source

Related Articles


Latest Articles


Changing Scene

  • Mac’s II Agencies Announce Addition to Project & Specification Sales Team

    Mac’s II Agencies Announce Addition to Project & Specification Sales Team

    July 10, 2025 Mac’s II Agencies is pleased to announce that Drazen Jerkovic will be joining their Project & Specification Sales team in the Lighting Division later this fall. With over 25 years of experience in the lighting and electrical industry, Drazen is a highly respected consultant known for his technical knowledge and deep understanding of project delivery…. Read More…

  • Intralec Named New Sales Agency Partner for IDEAL Electrical in Central & Southwestern Ontario

    Intralec Named New Sales Agency Partner for IDEAL Electrical in Central & Southwestern Ontario

    July 7, 2025 Intralec Electrical Products is proud to announce our new partnership with IDEAL Electrical as their sales agency for the Central & Southwestern Ontario regions. As a Canadian manufacturer with over 60 years of experience producing quality products—many of which, like the Can-Twist wire connector and Yellow 77 lubricant, are made in Ajax,… Read More…

  • City of Winnipeg Continues to Improve Online Permits System

    City of Winnipeg Continues to Improve Online Permits System

    July 4, 2025 The City of Winnipeg has launched an improved Permits Online web portal. This upgrade aims to make the permit process more convenient for customers. Permits Online is a one-stop shop to manage the permit process. Now, the web portal is easier to use because customers can navigate it using their mobile device. The portal… Read More…

  • Schneider Electric Launches Chapter 3 of Sustainability School

    Schneider Electric Launches Chapter 3 of Sustainability School

    July 4, 2025 Schneider Electric, the leader in the digital transformation of energy management and automation, has launched Chapter 3 of its online Sustainability School, a free training program designed to empower its channel ecosystem partners to become leaders in sustainability. This chapter will focus on teaching businesses how to decarbonize and unlock the competitive… Read More…